Cookies Policy

The AP Hotels & Resorts Group uses cookies on its website to improve its operation and optimise user experience.

The objective of this information is to clarify the questions that the users might have regarding the use of cookies on the AP Hotels & Resorts website.

What are cookies?

Cookies are small text files that are installed on the user’s device (computer, mobile phone or tablet) when they visit the AP Hotels & Resorts website via a browser. Cookies allow a more customised use of the website by the user.

What are cookies used for and why does AP Hotels & Resorts use them on their website?

The AP Hotels & Resorts uses cookies to understand the significance, use, interest, volume and frequency of the visits to its online content and to discover the best way to present truly relevant data to users. The cookies help AP Hotels & Resorts to understand how a client reaches the website (internet search, recommendation from another website, advertisement, etc.) and how the client navigates its pages. The cookies also allow us to find out about internet browsing preferences, such as, the language used. However, they don’t collect personal information of any type, nor any other information that allows us to personally identify the user.

Are all cookies the same?

No, there are different types of cookies that are used depending on the type of information that needs to be analyzed and collected, as well as the duration they remain installed on the user’s device.

What type of cookies does the AP Hotels & Resorts use?

Cookies used by the AP Hotels & Resorts website have different functions. On the one hand, the website uses cookies that analyse the way users navigate through the website and how they get to us. These cookies allow us to study the analytical data of the website and improve the navigation and contents. Furthermore, it uses cookies that register some of the user’s preferences, such as the preferred language and restricted area access credentials.

How long do cookies remain installed on the user’s device?

AP Hotels & Resorts uses cookies with different time duration that remain stored temporarily or permanently on your computer, mobile phone or tablet. The website uses permanent cookies to identify a new visit by a previous user, which allows AP Hotels & Resorts to understand what new content drew the attention of the user. This information is analysed to improve the content and services provided. The website also uses
temporary cookies which only remain active while the user is on the website. These cookies only permit AP Hotels & Resorts to understand how the user navigates through the web pages and this helps to identify improvement opportunities.

Can the user block cookies?

Where can I find out more about cookies?

For more information about cookies, please check the website
www.allaboutcookies.org (in English, French and Spanish)